Ticket Inspector

• You have completed at least a 3-year apprenticeship (preferably in the service sector) or you have passed the federally recognised school-leaving examination ("Matura"). Both diplomas qualify you to complete the training.
• When in contact with customers, you use your strong focus on service in a profitable way. You enjoy providing expert advice to customers and responding to their wishes.
• In everyday life, you can rely on your talent for improvisation and overcome challenging situations with a good level of composure.
• You are prepared to work irregular hours and do weekend shifts.
• You have a good level of basic fitness. Good eyesight and hearing are also important.
• In direct customer contact, you can express yourself confidently in German, even in demanding discussions. You find it easy to write short reports. You can communicate well with our customers in English, Italian and French. You will have acquired two language certificates at level A2 no later than three years after your training.

Do you already have some experience in your job and want to take the next step? With us, there are various paths open to you. As a ticket inspector with specialist responsibility, you coordinate the deployment of your team and take on day-to-day responsibility. Your organisational talent is in demand and appreciated here. Do you like to plan and keep an overview? Then you're in the right place in Operational Planning. Here you play an active role in shaping operations and ensure that everything runs smoothly. Or do you have a passion for travelling and direct customer contact? In our travel centres you have the opportunity to advise our customers personally. You sell national and international tickets, excursions and worldwide holiday offers.

In the modular training course you'll learn the theory and practice of this exciting and active profession over the course of eight months. This will also include the use of e-learning modules. You’ll quickly put what you've learnt into practice and gain valuable experience with our passengers along the way. Your on-the-job trainer will accompany and support you in your daily work. Most of the theoretical training takes place in Bern. 

During training you'll receive a training salary. This gross salary is between CHF 4,100 and 5,700 per month. It depends on your age and your language certificates. BLS will cover the entire training costs totalling CHF 80,000. In return, you are committed to working as a ticket inspector for three years. After successfully completing your training, we guarantee you a job at one of our locations in Bern, Brig, Langnau or Spiez.

After successfully completing your training, you'll benefit from attractive and progressive employment conditions. Here are some advantages that may interest you:

• The target annual working hours are 2,050; on average, this makes 41 hours per week (for a full-time position).
• It is always possible to work part-time once you have completed your training (you are entitled to a reduction in the level of employment by a maximum of 20 per cent).
• Right to purchase 5 or 10 extra days of holiday per year.
• Maternity leave: 18 weeks on full pay with an entitlement to extend by a maximum of 6 months as unpaid holiday; or paternity leave: 10 days on full pay.
• Attractive care allowances (minimum: CHF 373 per month for the first child entitled to an allowance and CHF 241 per month for each additional child).
• Allowances in addition to the salary: flat-rate expenses for meals away from home amounting to CHF 19 per day, night-shift bonus of CHF 6.40 per hour, public holidays/Sunday bonus of CHF 14 per hour.
• Free 2nd class GA Travelcard and generous discounts for the whole family; from the second year of employment, international travel discounts and free tickets for travel connections abroad.

You can find all the benefits for you here.

Unfortunately, you are a little too late for the 2026 course. The best thing to do is to subscribe to the Job Newsletter so that you will automatically be informed when a new course is announced. A new course will probably start in 2027. We look forward to seeing you!

Get a direct look behind the scenes – our ticket inspector show you what their day-to-day work entails. 

This is what your future coworkers say:

It's invaluable to get information about the training, job and employment conditions. It's even more exciting to ask colleagues directly: What is it like to work for BLS? Find out and contact us.

In addition to working as a ticket inspector, there are other exciting tasks at BLS with direct customer contact and a lot of responsibility in train operations. One of these is working as a passenger information inspector – a job that not only delivers figures, but also has a real influence on the further development of our offering. Find out more here: