Ticket Inspector

• You have completed at least a 3-year vocational apprenticeship (preferably in the service sector) or you have passed the federally recognized Matura examination. Both diplomas qualify you for the training.
• You use your strong service orientation to your advantage when interacting with customers. You enjoy providing customers with expert advice and responding to their requests. 
• In your day-to-day work, you can rely on your talent for improvisation and handle challenging situations with a good dose of composure.
• You are willing to work irregular hours and weekends.
• You are in good physical shape. Good eyesight and hearing are also important. 
• When in direct contact with customers, you can express yourself confidently in German, even in challenging discussions. You find it easy to write short reports. You can communicate well with our customers in English, Italian, and French. No later than three years after completing your training, you will have two language diplomas at level A2.

Are you already experienced in your job and want to take the next step? We offer you a variety of opportunities. As a tour guide with specialist responsibility, you will coordinate your team's work and take on day-to-day responsibility. Your organizational skills will be in demand and appreciated here. Do you enjoy planning and keeping track of things? Then operations planning is the right place for you. Here, you will play an active role in shaping the business and ensuring that everything runs smoothly. Or does your heart beat for travel and direct customer contact? In our travel centers, you will have the opportunity to advise our customers in person. You will sell national and international tickets, excursions, and worldwide vacation packages. 

In this modular course, you will learn theory and practice over a period of 8 months. You will also use e-learning modules. You will quickly put what you have learned into practice and gain valuable experience with our passengers along the way. Your practical trainer will accompany and support you in your day-to-day work. Most of the theoretical training takes place in Bern. 

You will receive a training salary during your training. This gross salary ranges from CHF 4,100 to CHF 5,700 per month, depending on your age and language qualifications. BLS will cover the full cost of your training, which amounts to CHF 80,000. In return, you must commit to working as a travel attendant for three years. Upon successful completion of the training, we guarantee you a position at one of our locations in Bern, Brig, Langnau, or Spiez.

After successfully completing your training, you’ll benefit from attractive and progressive employment conditions. Here are some advantages that may interest you:

• with a full-time workload, you work on average 41 hours per week. The target working hours per year amount to 2,050 hours.
• After completing the training, you can work part-time. You are entitled to reduce your employment level by a maximum of 20 per cent.
• Entitlement to purchase 5 or 10 additional vacation days per year.
• Maternity leave: 18 weeks on full pay with the right to extend this by up to 6 months as unpaid leave; paternity leave: 10 days on full pay.
• Attractive childcare allowances (minimum rates: CHF 373 per month for the first child eligible for the allowance and CHF 241 per month for each additional child).
• Wage supplements: Flat-rate allowance for meals away from home of CHF 17 per day, night shift allowance of CHF 6.40 per hour, public holiday/Sunday allowance of CHF 14 per hour.
• Free second-class travel pass and generous discounts for the whole family, international travel discounts and free tickets for connections abroad from the second year of employment.

You can find all the benefits for you here.

Do you feel ready to take on the challenges of being a ticket inspector? The next training course starts on August 1, 2026. You can find the relevant job advertisement in our job market. We look forward to receiving your application!

Get a direct look behind the scenes – our tour guide will show you what her everyday work involves.

What your coworkers say:

Information about training, jobs, and employment conditions is valuable. But it's even more exciting to ask your colleagues directly: What is it like to work at BLS? Find out and contact us.

In addition to travel companions, BLS offers other exciting roles involving direct customer contact and a high level of responsibility in train operations. One of these is the role of frequency surveyor – a job that not only provides figures, but also has a real impact on the further development of our services. Find out more here: