What can we do for you?
Get in touch with us.
You have come to the right place if you have any questions or issues, praise or criticism. Please contact us either by telephone or in writing. Our experts will be happy to help – politely, quickly and competently.
Travelcards & tickets
Leisure & holidays
Discover our exciting excursion suggestions and let yourself be inspired. Thanks to our events calendar, you can quickly and conveniently find events in the BLS operating area. With us, you can additionally benefit from a comprehensive, global range of holidays. Our skilled and experienced travel consultants are happy to advise you and make your holiday dreams come true. Here you can find the right contact.
Feedback, praise & criticism
Due to the current situation, we are happy to help you from Monday to Friday from 7 a.m. to 7 p.m. and on weekends and public holidays from 8 a.m. to 12 p.m. and from 1 p.m. to 5 p.m.
- BLS AG, Kundendienst Postfach, CH–3001 Bern
- +41 58 327 31 32 BLS customer service (daily, 7 to 19 hours)
- +41 58 327 27 27 Call center –– Mon–Tue, 08.00–12.00 and 13.00–17.00 hours –– Fri 08.00–12.00 and 13.00–16.00 hours
- Online shop, Regional travelcards
- Online shop, Car Transport service Kandersteg–Goppenstein
- Online shop, Car Transport service Kandersteg–Iselle
- Online shop, Car Transport service Brig–Iselle
- Online shop, boat tickets
- Online shop, boat vouchers
- Order brochures, timetables and publications
- BLS merchandise