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You have come to the right place if you have any questions or issues, praise or criticism. Please contact us either by telephone or in writing. Our experts will be happy to help – politely, quickly and competently.

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Date of occurrence (optional) Use arrows left and right to navigate forth and back between days. Use arrows up and down to navigate forth and back between weeks. Use enter to select a date. Use escape to close the date picker. Use end key to empty the field. Use home key to set today's date.
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Helpful information for our customer service

Date of occurrence (optional) Use arrows left and right to navigate forth and back between days. Use arrows up and down to navigate forth and back between weeks. Use enter to select a date. Use escape to close the date picker. Use end key to empty the field. Use home key to set today's date.
Departure time (optional)
Departure point (optional)

Helpful information for our customer service

Date of occurrence (optional) Use arrows left and right to navigate forth and back between days. Use arrows up and down to navigate forth and back between weeks. Use enter to select a date. Use escape to close the date picker. Use end key to empty the field. Use home key to set today's date.
Departure time (optional)
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Date of occurrence (optional) Use arrows left and right to navigate forth and back between days. Use arrows up and down to navigate forth and back between weeks. Use enter to select a date. Use escape to close the date picker. Use end key to empty the field. Use home key to set today's date.
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Lake Brienz

Lake Thun

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Date of occurrence (optional) Use arrows left and right to navigate forth and back between days. Use arrows up and down to navigate forth and back between weeks. Use enter to select a date. Use escape to close the date picker. Use end key to empty the field. Use home key to set today's date.
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Answers to frequent questions

Do you need help buying a ticket, would you like to have your ticket refunded or do you have a question about public transport? You will find answers in the Help Centre.

Helpcenter

Customer service BLS

Genfergasse 11
3001 Bern

Tel. +41 58 327 31 32
Daily, 07.00–19.00 hours

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Lost Property Service

Have you lost something while travelling with BLS?

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Contact point for journalists

What can we do for you?

Get in touch with us.

You have come to the right place if you have any questions or issues, praise or criticism. Please contact us either by telephone or in writing. Our experts will be happy to help – politely, quickly and competently.

What is it about?

Answers to frequent questions

Customer service BLS

BLS Travel Centres

Navigation BLS

Call Center Handicap

Lost Property Service

HR Service Centre

Media office

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