Help & Contact

You have come to the right place if you have any questions or issues, praise or criticism

Select the area for which you need help.

Car transport service

Questions about car transport at the Lötschberg or Simplon?

Rail & Bus

Questions about travelling by public transport?

BLS Lake Cruise

Customer service & table reservations

BLS Mobil App & Webshop

Questions about your customer account, ticket purchase or check-in?

BLS Travel Centres

Personal advice in your area

Other topics

Questions & comments on all other topics concerning the BLS

Call Center Handicap

Assistance when boarding and alighting

Lost Property Service

Have you lost something while travelling with BLS?

HR Services

Working for BLS

Media office

Contact point for journalists
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