What can we do for you?

Get in touch with us.

You have come to the right place if you have any questions or issues, praise or criticism. Please contact us either by telephone or in writing. Our experts will be happy to help – politely, quickly and competently.

Timetable information

Whether you want to travel by train, bus, boat or Car Transport service: here you can find information about connections and finding your local information point. When the annual timetable change is not far away, we will provide you with an overview of the changes in good time.

Your nearest BLS Travel Centre

Call us

Travelcards & tickets

Do you travel by public transport for your work or leisure activities? We have the right travelcard and ticket for every journey. We are also happy to personally advise you – whether at our BLS Travel Centres and points of sale, or at the boat landing stages. Here you can find the options for contacting our specialists.

Your nearest BLS Travel Centre

Call us

Leisure & holidays

Discover our exciting excursion suggestions and let yourself be inspired. Thanks to our events calendar, you can quickly and conveniently find events in the BLS operating area. With us, you can additionally benefit from a comprehensive, global range of holidays. Our skilled and experienced travel consultants are happy to advise you and make your holiday dreams come true. Here you can find the right contact.

Your nearest BLS Travel Centre

Call us

Lost property

Have you lost something while travelling with BLS? Get in touch with us. We will be happy to help. This way to our Lost Property service.

Feedback, praise & criticism

Would you like to provide BLS with feedback? Or do you have a question? Our customer service is here for you daily. Let us know how we can help. We look forward to hearing from you, and are happy to reply.


Due to the current situation, we are happy to help you from Monday to Friday from 7 a.m. to 7 p.m. and on weekends and public holidays from 8 a.m. to 12 p.m. and from 1 p.m. to 5 p.m.

Location Postadresse

Call us


Do you want to become a part of the diverse BLS world? Here you can find an overview of our vacancies. You can read our press releases at any time. We assist media representatives with questions about the company and about public transport. Get on board and we will show you the way.

Helpful topics

Call us

  • +41 58 327 27 27 Call center –– Mon–Tue, 08.00–12.00 and 13.00–17.00 hours –– Fri 08.00–12.00 and 13.00–16.00 hours