Contact

What can we do for you?

Get in touch with us.

You have come to the right place if you have any questions or issues, praise or criticism. Please contact us either by telephone or in writing. Our experts will be happy to help – politely, quickly and competently.

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Answers to frequent questions

Do you need help buying a ticket, would you like to have your ticket refunded or do you have a question about public transport? You will find answers in the Help Centre.

Helpcenter

Customer service BLS

Genfergasse 11
3001 Bern

Tel. +41 58 327 31 32
Daily, 07.00–19.00 hours

Call now

BLS Travel Centres

Personal advice in your area

Navigation BLS

Customer service & table reservations

Call Center Handicap

Assistance when boarding and alighting

Lost Property Service

Have you lost something while travelling with BLS?

HR Service Centre

Working for BLS

Media office

Contact point for journalists
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