Lost property

Lost Property Service

We help you find what you lost.

Have you lost something while travelling with BLS? Get in touch with us and we'll put our extensively networked Lost Property Service into action.

Rail Lost Property Office

SBB's lost property system allows you to use the Internet or phone to report property as lost. You can also submit a report at any ticket counter. Items that have been found are checked against items reported as lost every day. Regardless of whether or not your property has been found, you will receive an update on the progress made after 4 and 10 days via SMS, email or letter.

The easiest and quickest way to report property as lost is via the Internet. This reporting method is available 24 hours a day and is free of charge.

Bus Lost Property Office

The following information will be of great assistance to us in our efforts to recover your lost property: date, time, bus line and bus direction.

Perishable items (food) are not kept by the Lost Property Office. Depending on how much time and effort is required to recover your property, we may charge you a fee.

Bus drivers drop off found items at the following locations:

Navigation and the Car transport Service Contact

Where can I hand in items that I find?

If you find an item on the train or at the station, you can hand it in at a staffed ticket counter.
You can find an overview of station counter opening times here:

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