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How does BLS Car Transport Service work?
From check-in to arrival – simple and safe loading. Using BLS Car Transport Service is straightforward: prepare your vehicle, follow the railway staff’s instructions when boarding and remain in your vehicle during the journey. Find out step by step how the service works and what to consider for your vehicle type.
Car Transport Service explained in a video
Watch the video to find out how to prepare your vehicle, load it safely and enjoy a relaxed journey through the tunnel.
Information for your vehicle
Select your vehicle category and find out what to consider when boarding, securing your vehicle and during the journey.
Before loading
- Secure roof luggage and bicycles firmly.
- Close the roof of convertible vehicles.
- If your vehicle has a roof box, roof-mounted bicycles or a soft top, railway staff will direct you to a transport wagon with a protective roof.
- Railway staff will also direct vans over 2.5 m high or with an open loading area to a suitable transport wagon.
When boarding and parking
- Follow the instructions of the railway staff.
- Keep all four wheels on the same transport wagon.
- Secure your vehicle to prevent it from rolling.
Please be ready for loading with your motorbike, moped or bicycle at least 15 minutes before departure. These vehicles are transported in the driving trailer.
During loading
- Bicycles must be pushed.
- At Kandersteg, bicycles must be pushed across the transport wagons to the driving trailer. The floor consists of metal grating. Take extra care if you are wearing cycling shoes with cleats.
- You are responsible for securing your motorbike or bicycle.
- Follow the instructions of the railway staff.
On arrival
- Do not release the securing equipment until the train has come to a complete stop.
- Unload your motorbike or bicycle yourself.
- At Kandersteg and Brig, leave the train via the transport wagons.
Kandersteg–Goppenstein only
Special transport instructions apply to lorries, buses and motorhomes over 5 t. These vehicles can only be transported on the Kandersteg–Goppenstein route.
Please be ready for loading with your lorry or motorhome at least 15 minutes before departure. Buses may arrive shortly before departure. Remain seated in your vehicle during the journey.
Prepare your vehicle
- Transporting dangerous goods is prohibited.
- Fold in or remove the driver's side mirror.
- Fold in the passenger-side mirror far enough to still see the side of your vehicle.
- Make sure side-mounted aerials do not extend above the vehicle roof.
- Fold roof-mounted aerials down and secure or remove them if necessary.
Boarding and parking
- Drive through the entire train.
- Stop on the first available fully covered transport wagon.
- Park your vehicle in the centre of the wagon to distribute the weight evenly.
- Secure your vehicle to prevent it from rolling.
- Remain in your vehicle. Only leave it in an emergency or when instructed to do so by railway staff.
- Listen to the radio or activate TA (Traffic Announcement) to receive important traffic announcements.
- Do not start any vehicle software updates during the journey.
- Follow the instructions of the railway staff.
Motorcyclists and cyclists travel with their two-wheelers in the driving trailer of the car train.
- Do not touch the overhead contact line.
- Call the emergency number 112.
- Follow the instructions of the railway staff and announcements on the radio.
- Only leave your vehicle in an emergency or when instructed to do so.
- If you need to leave the train, use the side walkway and follow the indicated escape route. Use the handrail for support.
If your vehicle has been damaged during transport, report the damage to railway staff immediately upon arrival at the unloading station.
Keep your transport ticket as proof of transport.
Liability
BLS liability is governed by the statutory provisions of passenger transport law.