Public transport etiquette

1. Keep seats free for fellow travellers

 

No matter how much you like your bag, it doesn't need its own seat. After all, it feels happiest very close to you, for example on your lap or under your seat. Do you want to do your luggage and yourself the ultimate favour? Then use the luggage service and both of you will travel to your destination totally relaxed.

2. Nice and quiet

Your taste in music is sure to be exquisite and your life incredibly exciting, but not everyone in the compartment wants to share it. Use headphones, turn down the volume and keep phone calls as short and quiet as possible. Your fellow travellers will thank you for it.

3. Feet up (but only if resting on something, e.g. a newspaper)

Your feet should feel comfortable, but not on the seat opposite. Stay polite and hygienic by keeping your feet on the floor. But if you happen to have the compartment all to yourself...? Then please always rest your feet on something to keep the seat clean.

4. Ticket, get set, go

Trust is good, checking is better. Show your ticket when the ticket inspector comes along. You do surely have a valid ticket for yourself, your bike and your dog, right? This avoids embarrassing scenes and makes life easier for everyone – and other passengers won't have to crane their necks to see what's going on.

Ticket purchase

5. Have a heart for trains

Save our trains from damage and dirt. Works of art belong in a museum, not on a train. Leave the windows and walls of the vehicle undamaged. Please dispose of newspapers or rubbish in the bin provided. No matter how curious the next passenger is – nobody wants to solve the mystery of your last meal!

6. Mutual consideration

Keep your distance from other passengers and respect their privacy. Nobody wants to serve as an armrest or cushion. But sometimes people want to talk – respect that. Be polite when someone tries to talk to you. And be just as polite when it's time to end the conversation. A smile works wonders. Not only for other passengers, but also for our team. It ensures a good mood and happy faces all round.

7. Space for everyone (even without a bike)

Your bike is welcome to travel with you – but only if there is enough space, and without any guarantee of transport. Please use the designated bike areas, give priority to wheelchairs and strollers, and secure your bike properly. Our train staff may limit bike transport if necessary – so that everyone reaches their destination safely.

8. Safely stored, travel relaxed 

Your luggage is best placed in the designated areas – safely stowed and without blocking emergency exits. Keep entrances and exits as well as access for the train staff clear, make sure nothing can shift, and follow the instructions of our train staff.