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Points card no longer valid – Register online before your next journey
On 4 November 2026, BLS Car Transport Service Lötschberg & Simplon successfully introduced its new access system.
Your previous points card no longer works with the new access system. You therefore need a Tunnel Pass card. Simply enter your points card details and transfer code in the BLS Webshop, then collect your Tunnel Pass card on site.
Transfer credit to the Tunnel Pass
Select the appropriate access for private or business customers.
Private customers: secure your credit
For customers who use their card privately.
To make the switch, you need:
- User account in the BLS webshop with the personal SwissPass login of the person using the Tunnel Pass.
- Points card
- Transfer code
One Tunnel Pass can be purchased per user account.
Company: secure your credit
For companies wishing to manage multiple cards in a single user account.
To make the switch, you need:
- User account in the BLS webshop with a SwissPass login (see FAQ for corporate customers)
- Registration and approval as a Tunnel Pass corporate customer through a company application (UID required)
- Points cards
- Transfer codes
Questions about switching to the Tunnel Pass
Find answers to the most important questions about switching from the points card to the Tunnel Pass. For further questions or assistance, visit our Helpcenter.
To switch to the Tunnel Pass, you need a user account in the BLS webshop. You sign in using a SwissPass login.
The SwissPass login is used solely to sign in and identify yourself in the BLS webshop.
Yes. You can create a SwissPass login even if you do not have a SwissPass card for public transport.
Visit swisspass.ch to find out how to create a SwissPass login. A BLS Travel Centre can also help if you have any questions.
Yes. You can also create a SwissPass login if you live abroad. You will need a valid email address and your personal details.
Only one Tunnel Pass can be linked to each user account. If you want to convert multiple points cards into multiple Tunnel Passes, you need separate user accounts with different SwissPass logins.
Companies with multiple points cards can apply for a company account and manage several Tunnel Passes centrally.
From 4 November 2026, the points card can no longer be used to access the car transport service.
However, your credit will not be lost. You can still switch to the Tunnel Pass after 4 November 2026 and keep your remaining credit secure.
If you have not received a transfer code, please contact Customer Service. Complete the switch to the Tunnel Pass at bls.ch/switch BEFORE YOUR NEXT JOURNEY. After the switch, you will receive an invitation to collect your Tunnel Pass card. You can pick it up during your next trip at a staffed ticket booth in Kandersteg, Goppenstein or Brig and travel immediately using your transferred credit, now stored in your Tunnel Pass user account.
Important: Please complete the switch BEFORE your next journey. If you do not switch beforehand, you will have to pay the standard fare for your journey.
Yes. You can still collect your Tunnel Pass card after 4 November 2026. It is important that you switch to the Tunnel Pass online before your next journey. You will then receive a collection invitation for your new card.
Take this collection invitation to the manned car toll booth in Kandersteg, Goppenstein or Brig. There, you will receive your Tunnel Pass card and can pay directly using your transferred credit. Please do not use the self-service lane.
From 4 November 2026, the points card can no longer be used to access the car transport service. Therefore, you had to purchase a single ticket on site.
However, your credit will not be lost. You can still switch to the Tunnel Pass after the system change and continue to safeguard your credit.
To make the switch, you need a transfer code. If you have not received one, please contact Customer Services. We will be happy to provide you with a transfer code. You can then complete the switch at bls.ch/switch, ideally before your next journey.
Once you have safeguarded your credit in the BLS webshop, you will receive a collection invitation with a QR code. On your next journey, you can collect your Tunnel Pass card from a staffed vehicle ticket office in Kandersteg, Goppenstein or Brig and travel immediately using your safeguarded credit, which is now stored in your Tunnel Pass user account.
With the new access and sales system, the existing points card will be replaced by the Tunnel Pass. Instead of collecting points, you will top up credit and receive a bonus with every top-up.
As the existing points card is not technically compatible with the new system, you will need a new Tunnel Pass card. Your existing credit can be transferred during the changeover.
Step 1: Register online before your next journey
Sign in at bls.ch/switch using your SwissPass login and enter your points card and personal transfer code.
Please ensure that the SwissPass login belongs to the person who will use and manage the Tunnel Pass.
Once registration has been completed successfully, you will receive a collection invitation with a QR code. Any remaining credit will automatically be transferred to your Tunnel Pass.
You can find all information here: bls.ch/switch
Step 2: Collect your Tunnel Pass on your next journey
Bring the QR code with you and present it at a staffed vehicle ticket office in Kandersteg, Goppenstein or Brig.
- you will receive your personal Tunnel Pass;
- your current journey will be charged directly to your transferred credit.
Afterwards, you can dispose of your old points card.
The transfer code is personal and linked to your points card. You need it to assign the credit from your existing points card to your new Tunnel Pass user account.
At the beginning of October, all points card holders were informed about the change by letter or email.
If you have not received a transfer code or no longer have access to the email address registered for your current points card, please visit a staffed vehicle ticket office in Kandersteg, Goppenstein or Brig during your next journey, or contact our customer service team.
Your credit will not be lost. You can still switch to the Tunnel Pass after 3 November.
However, from 4 November 2026, your existing points card can no longer be used to access BLS Car Transport Service. Until you have switched to the Tunnel Pass, you will need to purchase a regular ticket for your journey.
We therefore recommend switching before your next journey. Once registration has been completed successfully, you will receive a collection invitation with a QR code. Any remaining credit will automatically be transferred to your Tunnel Pass.
Please bring the QR code with you on your next journey and present it at a staffed vehicle ticket office in Kandersteg, Goppenstein or Brig:
- you will receive your personal Tunnel Pass;
- your current journey will be charged directly to your transferred credit.
You can then collect your Tunnel Pass card at a staffed ticket counter in Kandersteg, Goppenstein or Brig.
The switch to a Tunnel Pass in the BLS Webshop must be done for each point card. To do this, you need a user account in the BLS Webshop with a SwissPass login. PLEASE NOTE: Only one Tunnel Pass can be purchased per user account, and therefore only one point card can be converted.
If you’d like to manage multiple Tunnel Passes in the future, you’ll need multiple user accounts in the BLS Webshop with different SwissPass logins; alternatively, there are the following three options:
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Register each point card with its own SwissPass login and email address
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Transfer the point card to someone else, and that person then registers the point card themselves using their own SwissPass login
- Refund and return of the surplus point card
The points card will no longer be valid from 4 November onwards. In future, you will need a Tunnel Pass card.
After securing your credit, you will receive a collection invitation with a QR code.
You can collect your Tunnel Pass card at a staffed ticket counter in Kandersteg, Goppenstein or Brig.
No. The SwissPass cannot be used as an access card or for payment.
You need the Tunnel Pass card to access BLS Car Transport Service. Hold it against the RFID reader at the self-service lane or present it at the ticket counter.
From 4 November 2026, only the Tunnel Pass card will work. You can then dispose of your old points card.
When you link your points card to your new Tunnel Pass user account using the transfer code, your credit is secured and any remaining balance will automatically be credited to your Tunnel Pass.
If you paid a deposit for your points card, the CHF 10.00 amount will be credited to your user account once the changeover has been completed successfully. This amount will be shown separately.
Your paid credit is now valid for 10 years. The bonus remains valid for 3 years, as before. As a thank you, the existing validity period of your current credit, including the bonus, will be extended by an additional 6 months as a one-time benefit when you switch.
If the bonus is not used within this period, it expires. Your paid credit remains valid for up to 10 years and can continue to be used for journeys.
You can use your company’s email address and postal address for the SwissPass login. In the “First name” and “Last name” fields, please enter the responsible contact person rather than the company name. The reason for this is that SwissPass is fundamentally designed for individual users.
The SwissPass login is used only to sign in and identify yourself in the BLS webshop. It is independent of your personal SwissPass login used for public transport tickets.
Important information about the email address: as a company, you manage your Tunnel Passes yourself in your BLS webshop user account. You therefore need access to the SwissPass login stored there. To ensure that this access is not linked to an individual person’s personal login, we recommend creating a new SwissPass login using a generic business email address, for example info@company.ch.
A login is required to use and manage the Tunnel Pass. As the BLS webshop is based on the SwissPass login, it is also required for business customers. The login enables you to manage your credit balance and purchased products securely.
The switch to the Tunnel Pass must be completed separately for each points card.
If you want to manage multiple Tunnel Passes in a single user account, you need a company account. To do this, register your company in the BLS webshop using your Business Identification Number (UID). Once BLS has approved your application, you can convert your individual points cards to Tunnel Passes.
Yes. If you wish to continue paying by invoice, you will need an LKW Pass in future. This replaces the existing customer card and is intended for companies with multiple vehicles, particularly larger vehicles. The LKW Pass will be available from 4 November 2026.
No. Collection invitations can be passed on to the respective drivers. Cards can be collected individually at a staffed ticket counter.
If you have questions about the Tunnel Pass or switching from the points card, our Customer Service team will be happy to help.
If you need assistance setting up your user account or SwissPass login, you can visit a BLS Travel Centre in person.