Safety Concept – BLS Navigation

Coronavirus - Current Information

Dear Guests,

We are pleased to welcome you on board and to spoil you with culinary delights. 

The mask obligation continues to apply in all interior areas, in the on-board restaurant the protection concept of the catering trade applies (from 13.9. Covid certificate obligation). The mask requirement is waived on the outer deck and at landing stages.

We look forward to welcoming you back on board.

Timetable

The timetable will be continuously adjusted in line with the latest developments.
Owing to mandatory mask-wearing on board the boats, passenger capacity is no longer limited.

Please always check the online timetable before travelling

Ticket sales

Tickets

Please buy your ticket online in our ticket shop. If this isn’t possible, we ask that you pay by card at the boat landing stages or on board our boats.

On-board catering

We kindly ask you to pay for your consumption in the ship's restaurant by debit, prepaid or credit card.

Use the timetable to choose the right ticket

or buy your ticket at one of our BLS Travel Centres

FAQ

Can I reserve a table?

A table reservation is possible. We ask you to reserve your table online in advance.

In which areas of the boat is it mandatory to wear a mask?

From June 26 the mask requirement on the outside decks and at the landing stages has been lifted. However, it still applies in all indoor areas. The mask may be taken off while seated at the table. In the on-board restaurant, the protection concept of the catering trade applies.

Can I board the boat without a certificate?

A boat trip is possible without a COVID-19 certificate. A certificate is only required for dining in the boat’s restaurant. Masks continue to be mandatory inside the boat. 

Covid Certificate

According to the Federal Council's decision, the Covid certificate requirement (vaccinated, tested or recovered) will apply from Monday, 13 September 2021 for catering establishments on boats for scheduled leisure cruises, special culinary cruises and events. 
In the boat's restaurant on scheduled leisure cruises

  • Certificate mandatory from the age of 16
  • In the boat's restaurant, food and/or drink must be consumed and masks must be worn until seated.
  • Consumption of food or drink is only allowed indoors in the catering area while seated
  • The Covid certificate is checked at the table by the boat's catering staff before the order is taken
  • Exception: The sale of food and drinks to go (kiosk) is permitted without a COVID-19 certificate if consumed in the public transportation area of the boat or outside. Please note that masks are still compulsory at the buffet and that 1.5 m distancing must be observed.

 On special culinary cruises (evening boats) and events

  • Certificate mandatory from the age of 16
  • The Covid certificate is checked before boarding the boat
  • There is no requirement to wear masks on these trips

The Covid certificate must be presented electronically (e.g. mobile phone) or on paper together with an photo identity document (ID card, passport, driving licence). The EU certificates are also valid in Switzerland.

Picnicking on board the boat

Snacks and drinks may only be consumed in the designated public transportation area. Masks are mandatory in this area. Food and drinks may only be consumed while seated.

Charter (boat rental)

  • Certificate mandatory from the age of 16
  • The Covid certificate is checked before boarding the boat
  • There is no requirement to wear masks on these trips 

When will the two steamships Blümlisalp and Lötschberg operate?

The two steamboats Blümlisalp and Lötschberg are in daily operation. The on-board catering is open. The evening cruise on the steamship Blümlisalp runs Tuesdays to Saturdays until September 18. The evening cruise on the DS Lötschberg operates every Saturday until August 28. Please inform yourself before your trip about the operation of the steamboats.

Combined offers

Our combined tickets for the most popular excursion destinations around both lakes allow you to enjoy attractively priced day trips. The combined tickets can be purchased at the landing stages and on the boats. Only valid for single travellers. A reservation for the combined tickets is not necessary. 

Is it possible to still redeem vouchers that expired during the lockdown?

E-Guma vouchers (with 12-digit numbers and a QR Code – e.g. XXXX-XXXX-XXXX) can still be redeemed. For all other vouchers, we ask that you please send a photo of the voucher to schiff@bls.ch so that we can assess their validity.

Is it possible to reserve seats on the boats?

It isn’t possible to reserve seats on the cruise boats. Bookings are required for 10 or more people (= group).

Are groups allowed to travel by boat and if so, must they book in advance?

Groups of 10 or more people must book in advance to travel on our cruise boats in order to guarantee the necessary passenger capacity. Group reservations do not entitle you to a seat. Additional information can be found under Group tickets.

It is the responsibility of the organiser/tour guide to ensure that the protective measures issued by the Federal Office of Public Health (FOPH) are adhered to.

Are there limited places per boat?

Tickets (including combination tickets) are not limited and there is no capacity limitation due to corona measures on the boats. 

Is it possible to extend the Lake GA travelcard / annual class upgrade?

Lake GA travelcards / annual class upgrades will be extended by the number of days during which BLS suspended its boat services owing to coronavirus. As soon as service is resumed, you can present your Lake GA travelcard / annual class upgrade at a boat-landing stage or directly at the boat’s ticket counter and have it extended.

At what times can I contact the Boat Travel Centre?

The BLS Navigation Travel Centre and Ship Catering is open as follows:

Mon-Thu  08.00-12.00 hours and 13.00-17.00 hours

Fri  08.00-12.00 hours and 13.00-18.00 hours

For table reservations additionally:

Sat  08.30-12.00 hours and 13.00-18.00 hours

Sun  08.30-11.00 hours

However, our customer service team will also be happy to assist you outside of these times (daily from 07.00 to 19.00 hours).

Schutzkonzept
Schutzkonzept Schifffahrt Thuner- und Brienzersee -- Masken tragen, wenn Abstand nicht möglich ist
You must wear a mask

on the ships indoors, when sitting at the table you must not wear a mask.

Schutzkonzept Schifffahrt Thuner- und Brienzersee -- Abstand halten
Keep physical distance

on the boats, when boarding and disembarking, at the landing stages and at the sales points.

Schutzkonzept Schifffahrt Thuner- und Brienzersee -- Billett online kaufen
Buy online, pay by card

Prepare for your trip.

Schutzkonzept Schifffahrt Thuner- und Brienzersee -- Keine Tische und Stühle verschieben
Do not move any tables or chairs

So that the distance can be maintained.

Schutzkonzept Schifffahrt Thuner- und Brienzersee -- Hygieneregeln beachten
Observe hygiene rules

and social distancing rules set out by the Federal Office of Public Health.

Schutzkonzept Schifffahrt Thuner- und Brienzersee -- Wir reinigen regelmässig
We clean regularly

We ensure the regular cleaning of our boats, especially the railings, handles and buttons. The boats are regularly aired.

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