Coronavirus - Current Information
Welcome on board!
We look forward to welcoming you on board our boats. On this page, we will keep you updated on all the latest Covid-19 measures. To help you enjoy an excursion on Lake Thun and Lake Brienz, you will find all the important information regarding the current situation below.
The health of our guests and employees is our highest priority. We therefore ask that you strictly adhere to the public transport regulations set out by the Federal Office of Public Health and show consideration towards other passengers and our employees. For your own protection, please maintain physical distancing on board the boats, when boarding and disembarking, at the landing stages and at our sales points.
The wearing of masks is mandatory on public transport, which includes boats. We ask that you please wear a mask in the indoor and outdoor areas of our boats and at the ship stations. You can of course remove your mask when eating in the on-board restaurants.
The timetable will be continuously adjusted in line with the latest developments. Please note that the implementation of our safety concept may lead to delays. Train connections cannot be guaranteed.
Owing to mandatory mask-wearing on board the boats, passenger capacity is no longer limited.
Please buy your ticket online in our ticket shop. If this isn’t possible, we ask that you pay by card at the boat landing stages or on board our boats.
Please also use your debit, prepaid or credit card to pay for your food and drink in the boat restaurants.
Use the timetable to choose the right ticket
Catering – table reservations
In which areas of the boat is it mandatory to wear a mask?
The wearing of masks is mandatory in the outdoor and indoor areas of the boats and at the ship stations. You do not have to wear a mask in the on-board restaurants.
Do I also have to wear a mask on special cruises and event cruises?
On special and event cruises the mask obligation applies if you are not sitting at the table. It is mandatory to give your contact details when making your reservation on these rides.
Is it possible to still redeem vouchers that expired during the lockdown?
E-Guma vouchers (with 12-digit numbers and a QR Code – e.g. XXXX-XXXX-XXXX) can still be redeemed. For all other vouchers, we ask that you please send a photo of the voucher to email@example.com so that we can assess their validity.
Is it possible to reserve seats on the boats?
It isn’t possible to reserve seats on the cruise boats. Bookings are required for 10 or more people (= group). In terms of the on-board restaurants, we expressly recommend making a table reservation by calling +41 58 327 48 34 or using the online form.
Are groups allowed to travel by boat and if so, must they book in advance?
Groups of 10 or more people must book in advance to travel on our cruise boats in order to guarantee the necessary passenger capacity. Group reservations do not entitle you to a seat. Additional information can be found under Group tickets.
It is the responsibility of the organiser/tour guide to ensure that the protective measures issued by the Federal Office of Public Health (FOPH) are adhered to.
Are there limited places per boat?
Tickets (including combination tickets) are not limited and there is no capacity limitation due to corona measures on the boats.
Is it possible to extend the Lake GA travelcard / annual class upgrade?
Lake GA travelcards / annual class upgrades will be extended by the number of days during which BLS suspended its boat services owing to coronavirus. As soon as service is resumed, you can present your Lake GA travelcard / annual class upgrade at a boat-landing stage or directly at the boat’s ticket counter and have it extended.
At what times can I contact the Boat Travel Centre?
The Boat Travel Centre can be reached by telephone and e-mail from Monday to Friday from 08.00 to 12.00 hours and from 13.00 to 17.00 hours. However, our customer service team will also be happy to assist you outside of these times (daily from 07.00 to 19.00 hours).
on the ships indoors and outdoors, but not in the ships restaurant.
on the boats, when boarding and disembarking, at the landing stages and at the sales points.
Prepare for your trip.
So that the distance can be maintained.
and social distancing rules set out by the Federal Office of Public Health.
We ensure the regular cleaning of our boats, especially the railings, handles and buttons. The boats are regularly aired.