Safety Concept – BLS Navigation

Coronavirus - Current Information

Dear Guests,

Navigation on Lakes Thun and Brienz will start the season on 2 April 2021. The ship's restaurant will be closed until at least 14 April 2021 and there will be no take-away service.

Please note that the public transport protection concept still applies on the ships and that masks are compulsory in the indoor and outdoor areas and at the landing stages.

We look forward to welcoming you back on board soon.

Timetable

The timetable will be continuously adjusted in line with the latest developments.
Owing to mandatory mask-wearing on board the boats, passenger capacity is no longer limited.

Please always check the online timetable before travelling

Ticket sales

Tickets

Please buy your ticket online in our ticket shop. If this isn’t possible, we ask that you pay by card at the boat landing stages or on board our boats.

On-board catering

Due to the current Covid regulations, the ship's restaurant will remain closed until further notice, this also applies to the Take Away area. As soon as Covid regulations allow the operation of restaurants again, we kindly ask you to pay for your consumption in the ship's restaurant by debit, prepaid or credit card.

Use the timetable to choose the right ticket

FAQ

Can I reserve a table?

It is not possible to reserve a table. The ship's restaurant will remain closed until at least 14 April 2021 and there will be no take-away service on board. The interior of the ships is accessible, the protection concept of public transport/shipping applies (see below).

In which areas of the boat is it mandatory to wear a mask?

The wearing of masks is mandatory in the outdoor and indoor areas of the boats and at the ship stations. You do not have to wear a mask in the on-board restaurants.

Is there a culinary offer on the ship?

The ship's restaurant opens as soon as Covid regulations allow.

Culinary evening cruises

Due to the current Covid regulations, no special evening cruises are offered at this time. On this page we will inform you about the current situation and when the evening cruises will leave again.

When will the two steamships Blümlisalp and Lötschberg operate?

Currently, the DS Blümlisalp is scheduled to operate on Lake Thun from 8 May 2021 and the DS Lötschberg on Lake Brienz from 15 May 2021. However, the offer will be continuously adapted to the current regulations and demand. Please find out about the use of the steamships before you travel.

Is it possible to still redeem vouchers that expired during the lockdown?

E-Guma vouchers (with 12-digit numbers and a QR Code – e.g. XXXX-XXXX-XXXX) can still be redeemed. For all other vouchers, we ask that you please send a photo of the voucher to schiff@bls.ch so that we can assess their validity.

Is it possible to reserve seats on the boats?

It isn’t possible to reserve seats on the cruise boats. Bookings are required for 10 or more people (= group).

Are groups allowed to travel by boat and if so, must they book in advance?

Groups of 10 or more people must book in advance to travel on our cruise boats in order to guarantee the necessary passenger capacity. Group reservations do not entitle you to a seat. Additional information can be found under Group tickets.

It is the responsibility of the organiser/tour guide to ensure that the protective measures issued by the Federal Office of Public Health (FOPH) are adhered to.

Are there limited places per boat?

Tickets (including combination tickets) are not limited and there is no capacity limitation due to corona measures on the boats. 

Is it possible to extend the Lake GA travelcard / annual class upgrade?

Lake GA travelcards / annual class upgrades will be extended by the number of days during which BLS suspended its boat services owing to coronavirus. As soon as service is resumed, you can present your Lake GA travelcard / annual class upgrade at a boat-landing stage or directly at the boat’s ticket counter and have it extended.

At what times can I contact the Boat Travel Centre?

The Boat Travel Centre can be reached by telephone and e-mail from Monday to Friday from 08.00 to 12.00 hours. However, our customer service team will also be happy to assist you outside of these times (daily from 07.00 to 19.00 hours).

Schutzkonzept
Schutzkonzept Schifffahrt Thuner- und Brienzersee -- Masken tragen, wenn Abstand nicht möglich ist
You must wear a mask

on the ships indoors and outdoors, but not in the ships restaurant.

Schutzkonzept Schifffahrt Thuner- und Brienzersee -- Abstand halten
Keep physical distance

on the boats, when boarding and disembarking, at the landing stages and at the sales points.

Schutzkonzept Schifffahrt Thuner- und Brienzersee -- Billett online kaufen
Buy online, pay by card

Prepare for your trip.

Schutzkonzept Schifffahrt Thuner- und Brienzersee -- Keine Tische und Stühle verschieben
Do not move any tables or chairs

So that the distance can be maintained.

Schutzkonzept Schifffahrt Thuner- und Brienzersee -- Hygieneregeln beachten
Observe hygiene rules

and social distancing rules set out by the Federal Office of Public Health.

Schutzkonzept Schifffahrt Thuner- und Brienzersee -- Wir reinigen regelmässig
We clean regularly

We ensure the regular cleaning of our boats, especially the railings, handles and buttons. The boats are regularly aired.

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