Customer service – Bus passengers with a disability
Spontaneous and autonomous travel for all our customers: this is the goal of public transport. How do we achieve this? With low-floor buses, kneeling, higher platforms, etc. The list below provides you with information about what services can be used at present.
Bus lines with low-floor entrances
All the buses on the following lines are normally equipped with low-floor entrances and ramps:
| Timetable field | Line |
|---|---|
| 310 | Spiez–Interlaken Ost (abendliches Busangebot) |
| 30.271 | Langnau i.E.–Signau–Röthenbach i.E.–Chuderhüsi |
| 30.281 | Hasenknubel–Langnau i.E. Bhf–Hüselmatt |
| 30.284 | Ramsei–Ranflüh–Langnau i.E.–Trubschachen–Trub– Fankhaus–Mettlenalp |
| 30.285 | Langnau i.E.–Gohl–Wasen i. E. |
| 30.286 | Langnau i.E–Oberfrittenbach–Aeugstmatt |
| 30.461 | Burgdorf Bhf–Steinhof–Burgdorf Bhf |
| 30.462 | Burgdorf Bhf–Bernstrasse–Burgdorf Bhf–Oberburg, Geissrütti |
| 30.463 | Burgdorf–Gyrischachen–Burgdorf Bhf–Meiefeld |
| 30.465 | Fraubrunnen–Lyssach–Burgdorf–Oberburg–Hasle-Rüegsau |
| 30.466 | Wynigen–Koppigen–Burgdorf |
| 30.471 | Hasle-Rüegsau–Affoltern-Weier |
| 30.481 | Sumiswald-Grünen–Wasen i.E. |
| 30.483 | Sumiswald–Huttwil |
| 30.491 | Huttwil–Eriswil |
| 30.493 | Wyssachen–Huttwil |
Bus lines with occasional low-floor entrances
Only a certain number of buses on the following lines are equipped with low-floor entrances and mobile ramps. Please phone the following telephone number for the relevant information the day before:
| Timetable field | Line | Phonenumber |
|---|---|---|
| 30.468 | Burgdorf–Lueg | 058 327 50 30 |
| 30.482 | Sumiswald-Grünenmatt–Thal | 058 327 50 30 |
Further information:
Call Center Handicap
Freephone: 0800 007 102
Further information can be found in the brochure «Passengers with a disability» (French, Italian and German only), which is available at railway stations and as a download (1.36 MB) on the website of the Swiss Federal Railways SBB.
» Services for disabled rail passengers
Links
Compagna Travel Escort Service
Compagna provides this service for people who require help when travelling by public transport.
» Compagna
Documentation
Mobility International Switzerland (MIS), the travel expert for disabled people and for the tourism industry, will provide you with all the guides to cities, regions and countries, as well as with tourist information:
» Mobility International Switzerland (MIS)
Travel agents for disabled people:
» Travel Agency of the Swiss Paraplegics Association
Public transport:
» SBB
» FS Italy
» UIC Railway Companies Websites