Customer service – Lost Property Office

for example reading glasses

Lost Property

Have you left your glasses in the train/bus or at the railway station, or have you lost some-thing else?

The lost property system of the Swiss Federal Railways SBB enables you to report lost objects through the Internet, by phone or at the counter. Objects that have already been recovered are compared with objects reported as lost on a daily basis, and you will receive a text message, e-mail or letter concerning the status of retrieval success after four and ten days.

The simplest and quickest way to report your loss is through the Internet, which is available around the clock and free of charge.

» Generate new loss report

» Edit existing loss report

» Have you found the missing object yourself?

 

Further information:

Would you like to place a search order personally at the counter or by telephone? » more...

If you want to publish your loss on the Internet or have it checked by other lost property of-fices, you can do so free of charge on
» www.fundbuero.ch

Easyfind – helps you recover lost property more easily. A code unequivocally marks your things, which will therefore find their way back to you more easily. » more...

Any property found that could not be returned to its owners during the statutory retention period is handed on to » fundsachenverkauf.ch to be sold at auction or over the counter.